P678 CEEFAX 678 Sat 07 Jan 28:99/53 lOW 6O CONT—CT THE BBC 1/6 COMMENTS, QUERIES aND CRITICISM Tu Thu BBC receives man nhousands of fetters and ihonj qpnlt tinr0 = z and tnies to answer thhm qu:ckly and l u ly. It values th,s oeedcp,k,oso if have a com6jnt, query or crete about BBC programmjs or xoli i , Tj pleaso write to: ViewiP and 3ist4nj8 ) rr xond BBC White City 2B1 Wood Tnj t n London Wp2 7TS Rogionat iddrers on n gjg6787 Regional Contacts BBC1 BiC2 tpCLinksP678 CEEFAX 678 Sat 7 Jan 2p:04/13 iOW TO CONT—CT THE BBC 0C5/7 COMMENTS, QjERJES AND CRITICISM Or you can telephone our central Information Offices: For Television on 081 743 8000 and Radio on 071 588 4468. If you are deaf or hazd-of-hearing you may wish to use ouz minicom - p81 57v 8988. Where possible, please give the programmj title, transmrssion d1te and time. A daily szmmary of comments is sjun by BBC senior management and programmj-makers. --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,/ Regional Contacts BBC9 BeC2 c—CLink;P678 CEEFAX 678 Sat 7 Jan 28:84/43 HOW TO CONT—CT THE BBC A3/6 SERIOUS PROGRAMME COMPLAINTS You may think a BBC broadcast dps contained a specific and serious intustice or inaccuracy, or a serious breach of accepted standards. If so the Programmj Complaints Unit will ensure your complaint is investigated thoroughly, 8rom8tl= and impartially. (u Please write with brief details to: Peter Dannhjissjr Head of Programme Complaints BBC Broadcasting House London W1A 1AA ( Regional BBC contacts on page 679 Regional Contacts BBC1 beC2 B—CLinksP678 CEEFAX 678 Sat 7 Jan 28:95/:4 iOW TO0CONT—CT EE THE BBC 4/6 GSERJOUSPROGRMMECOMPLITS J The Programmj Complaints Unit will reply within 10 working days0of receipt of your ÷ettec, oo0will lut you know if the investigation will take longer. People who are unsatisfi d b thee responses may ask for them to ri considered bz the ProgBammj Complaints 38xjalu Commi tee of the Governors. The commigtee whml qonsipjy qrztpy/ categoriis0of programmj om8÷ nus which raise important isszju in which public interest is involved. -uppppppppppppils prppon xagj 678 8 a More details in a moment Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Sat 7 Jan 28:03/1 OWTOCONTCT THEBBCA SERJOjS PROGR—MME COMPL—INST A regular complaints bzlletin will bj xzblishjd and include an pqqounzTu of the work0of the Programmj Ju Complaints Unit and the findings of the Complaints Apxjals Comnizteu. Ju Ju In a moment you can see details of how to contact the two statutor= bodies looking at broadcasting standards - 8leasj stay on xagj 67 On xagj 679 you will bj a2li to ste details of how to qontast {rgion1v BBC centres throughout the UK. -upppppppppppppppppppppppppppp8pppp8pp8z More details in p moment Regional Contacts BBC1 BBC2 B—CLinksP678 CEEFAX 678 Sat 07 Jan 28:93/33 0 6/6 lOW TO CONT—CT THE BBC STATUTORY BODIES The Broadcasting Standards Council, 5-8 The Sanctuary Ju London, SW1P 3JS (071m233 0544) considers complaints arout zhj yortrayal of violence, of sex and matters of taste and djcincy0on radio and television. J The Broadcasting Complaints Commission PO Box 333, London SW1W pBQ (071 630 1966) takes complaints from zhosj who feel they have bren zreated Ju unfairly or zh1t zhriz 8rivpq= has been unjustifiably infringed r= a radio or television 8rogrammj. Regional Contacts BBC1 BBC2 BBCLinks