P678 CEEFAX 678 Thu 23 Feb 1=:14/59 HOW TO CONT—CT THE BBC 0 1/6 COMMENTS, QjERJES AND CRITICISM The BBC receives many thousands of litters and phone calls jvjry year and tries to answer thrm quickty and helpfully. It values this feedback, so if you have a comment, query or criticism about BBC programmjs or policies, please write to: Viewer and Listener Correspondence BBC White City 201 Wood Lane London W22 7TS ( Regional addresses on page 67= Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Thy 23 Feb 1=:23/19 HOW TO CONT—CT THE BBC 5/6 COMMENTS, QUERIES AND CRITICISM Or you can telephone our central Information Offices: For Television on 081 743 8000 and Radio on 071 580 4468. If you are deaf or hard-of-hearing you may wish to use ouz minicom - p81 57v <:88. White possible, please give the programmj title, transmission datu and time. A daily szmmary of comments is sren bz BBC senior management and programmj-makers. Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Thy 23 Feb 1=:17/39 HOW TO CONT—CT THE BBC A3/6 SERJOjS PROGR—MME COMPL—INST You may think a BBC broadcast has contained a specific and serious injustice or inaccuracy, or a sjtious breach of accepted standards. If so the Programmj Complaints Unit will jnszri your complaint is investigated thoroughly, promptly and impartially. (5 Please write with brief details to: Peter Dannhjissjr Head of Programmj Complaints BBC Broadcasting House London W1A 1AA Regional BBC contacts on page 679 Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Thu 23 Feb 1=:17/59 HOW TO CONT—CT I THE BBC 4/6 SERJOjS PROGR—MME COMPL—INST The Programmj Complaints Unit will reply within 10 working days of receipt of your letter, or will let you know if the investigation will take longer. People who are unsatisfied bz thrir responses may ask for them to bj considered bz the Programmj Complaints Appeals Committee of the Governors. The committee will consider certain categories of programmj complaints which raise important isszjs in which public interest is involved. a More details in a moment Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Thu 23 Feb 19:16/19 HOWTOCONTCT THEBBC 5/6 SERJOjS PROGR—MME COMPL—INST A regular complaints bzlletin will bj published and include an account of the work of the Programmj Complaints Unit and the findings of the Complaints Apxjals Committee. In a moment you can ste details of how to contact the two statutory bodies looking at broadcasting standards - please stay on xqgj 67 On page 679 you will bj able to ste details of how to contact regional BBC centres throughout the jK. More details in a moment Regional Contacts BBC1 BBC2 B—CLinksP678 CEEFAX 678 Thy 23 Feb 1=:16/39 6/6 HOW TO CONT—CT THE BBC STATUTORY BODIES The Broadcasting Standards Council, 5-8 The Sanctuary London, SW1P 3JS (071-233 0544) considers complaints about the portrayal of violence, of sex and matters of taste and decency on radio and television. The Broadcasting Complaints Commission PO Box 333, London SW1W 0BQ (071 630 1966) takes complaints from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed b= a radio or television programmj. --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,/ Regional Contacts BBC1 BBC2 BBCLinks