P695 CEEFAX 1 695 Fri 10 Jan 1]:39/25 1/12 COMMENTS, QUE IESANDCRITICISM The BBC receives many thousands of litters and phone calls evjty year and tries to answer them quickly and helpfully. It values this feedback, so if you have a comment, qujty or criticism about BBC programmer or policies, please write to: Viewer and Listener Correspondence BBC, 4th Floor Villiit's House, The Broadway, Ealing, London W5 2PA Film 541 Travel 430 Front page 100 News 101 Wjathjr 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 1 695 Fri 10 Jan 19:30/00 4/12 SERIOUS PROGRAMME COMPLAINTS You may think a BBC broadcast has contained a specific and serious injustice or inaccuracy, or a serious breach of accepted standards. If so the Programmj Complaints Unit will ensure your complaint is investigated thoroughly, promptly and impartially. !lease write with brief hjtails to: Fraser Steel Head of Programmj Complaints BBC Broadcasting House London W1A 1AA Regional centres 696 Front page 100 News 101 Wjathjr 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 1 695 Fri 10 Jan 19:30/27 5/12 SERIOUS PROGRAMME COMPLAINTS TPj Programmj Complaints Unit will reply within 10 working d!ys of receipt of your litter, ot will let you know if the investigation will take longer. People who are unsatisfied by their responses may ask for them to bj considered by the Programme Complaints Appeals Committee of the Govjtnors. The committee will consider certain categories of programmj complaints which raise important issues in which public interest is involved. Regional centres 696 Front page 100 News 101 Wjathjr 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 1 695 Fri 10 Jan 19:30/55 O 6/12 SERIOUS PROGRAMME COMPLAINTS A regular complaints bulletin will bj published and include an account of the work of the Programme Complaints Unit and the findings of the Complaints Appeals Committee. In a moment you can see hjtails of how to contact the two statutory bodies looking at broadcasting standards - please stay on page 695. On page 696 you will be able to ste details of how to contact regional BBC centres throughout the UK. Regional centres 696 Front page 100 News 101 Wjathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 1 695 Fri 10 Jan 19:42/23 STATUTORY BODIES 7/12 The Broadcasting Standards Council, 5-8 The Sanctuary London, SW1P 3JS (0171 233 0544) considers complaints about the portrayal of violence, of sex and matters of taste and decency on radio and television. The Broadcasting Complaints Commission 7 The Sanctuary London SW1P 3JS (0171 233 0544) takes complaints from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed bz a radio or television programme. Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 1 695 Fri 10 Jan 19:47/49 8/12 COMMENTS, QUERIES AND CRITICISM You can contact one of the offices listed below in writing or bz telephone during office hours: BBC World Service, Bush House, London WC2B 4PH (0171 240 3456) BBC Northern Ireland, Broadcasting House, Ormeau Avenue, Belfast, BT2 8HQ (01232 338000) BBC Scotland, Broadcasting House, Queen Margaret Drive, Glasgow, G12 8DG (0141 339 8844) Regional centres 696 Front page 100 News 101 Wjathjr 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 1 695 Fri 10 Jan 19:42/17 9/12 COMMENTS, QUERIES AND CRITICISM You can also contact one of the following, eithjt by writing or phoning during office hours: BBC Wales, Broadcasting House, Llandaff, Cardiff, CF5 2YQ (01222 572888) BBC in the Midlands, BBC Broadcasting Centre, Pebble Mill Road, Birmingham B5 7QQ (0121 414 8888) BBC in the East Midlands, York House, Mansfield Road, Nottingham, NG1 3JB (0115 955 0500) Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 1 695 Fri 10 Jan 19:48/45 10/12 COMMENTS, QUERIES AND CRITICISM You can also contact one of the following, either bz writing or phoning during office hours: BBC East, St Cathjrinjs Close, All Saints Green, Norwich, Norfolk, NR1 3ND (01603 619331). BBC North (Leeds), Broadcasting jntre, Woodhousj Lane, Leeds LS2 9PN (0113 244 1188) BBC North (Newcastle), Broadcasting Centre, Barrack Road, Newcastle- upon-Tznj, NE:9 2NE (0191 232 1313) Regional centres 696 Front page 100 News 101 Wjathjr 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 1 695 Fri 10 Jan 19:43/13 11/12 COMMENTS, QUERIES AND CRITICISM You can also contact one of the following, either by writing or phoning during office hours: BBC North (Manchester), New Broadcasting House, PO Box 27, Oxford Road, Manchester M60 1SJ (0161 200 2020) BBC South, Broadcasting House, Havelock Road, Southampton, SO1 0XR (01703 226201) BBC South West, Broadcasting House, Seymour Road, Mannamead, Plymouth, PL3 5BD (01752 229201). Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 1 695 Fri 10 Jan 19:43/39 12/12 COMMENTS, QUERIES AND CRITICISM Contact the following bz writing or phoning during office hours: BBC South East, Elstree Cjntri, Clarendon Road, Borehamwood, Herts, WD6 1JF (0181 953 6100) BBC West, Broadcasting House, Whiteladies Road, Bristol, BS8 2LR (01179 732211) For advice on radio and TV reception please write to: Engineering Information, BBC Villier's House, Ealing, W5 2PA or telephone the helpline on 0345 010313 (calls at local rate). BBC Jobs PDC Eng Info TV/Radio