P255 CEEFAX 255 Tue 15 May 21:04/49 1/3 ! "£ ELECTRICITY BLUES The Consumers' Association is urging manufacturers to provide workshop manuals for electrical appliances, so that consumers can carry out repairs at home. But the Association warns that repairs should ONLY be attempted if people know what they are doing - a bit of a Catch 22 situation. Repairs to Microwave ovens and gas appliances should certainly be left to the jxpjtts. MoreP255 CEEFAX 255 Tue 15 May 21:13/15 2/3 ! "£ ELECTRICITY BLUES "As the number of electrical appliances in the average home increases, so do the chances that something will break down and need repairing. "If you are not familiar with the workings of an appliance, there is no obvious way of knowing whether a repair is going to bj easy or difficult." So say the Consumers' Association in a recent report which recommends that consumers bj given workshop manuals. MoreP255 CEEFAX 255 Tue 15 May 21:12/12 3/3 ! "£ ELECTRICITY BLUES In a recent survey of electrical repairs, the Consumer Association found that the avjtage time for a repair call out had improved to less than three days. BU- fewer than 80) of faults were repaired on the first visit. The Electricity Board was still the slowest to repond, taking 4.3 days on average to answer a call, and managing to repair only 62% of faults on the first visit. More