P678 CJEFAX 678 Fri 8 Apr 21:18/26 HOW TO CONTBCT THE BBC 0 1/6 COMMENTS, QUERIES AND CRITICISM The BBC receives many thousands of letters and phone calls kvjry 9ear and tries to answer them quickly and helpfully. It vblujs this feedback, so if you have a comment, query ou criticism about BBC programmer or policies, please write to: Viewer and Listener Correspondence BBC White City 201 Wood Lane (5 London W12 7TS ( 5jgional addresses on page 679 Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Fri 8 Apr 21:13/15 )|l4|l4|, HOW TO CONTBCT THE BBC 2/6 COMMENTS, QUERJJS AND CRITICISM Or you can telephone our central Information Offices: For Television on 081 743 8000 and Radio on 071 580 4468. If you are deaf or hard-of-hearing you may wish to use our minicom m 081 576 8988. +hjrj possible, plea3j give the programmj title, transmission date and time. A daily summary of comments iu seen bz BBC senior management and programme-makers. --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,. Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Fri 8 Apr 21:11/51 )|l4|l4|, HOW TO CONTACT THE BBC 0 3/6 SERIOUS PROGRBMME COMPLAINTS You may think a BBC broadcast has contained a specific and serious injustice or inaccuracy, or a U serious breach of accepted standards. If so the Programmj Complaints Unis will ensure your complaint is investigated thoroughly, promptly and impartially. Please write with brief details to: Peter Dannhjissju Head of Programmj Complaints BBC Broadcasting House London W1A 1AA (5 Regional BBC contacts on page 679 Regional Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Fri 8 Apr 21:14/21 HOW TO CONTACT THE BBC 4/6 SERIOUS PROGRBMME COMPLAINTS The Programmj Complaint2 Unit whll reply within 10 working days of receipt of your letter, or whll let you know if the investigation will take longer. People who are unsatisfied by thriu responses may ask for them to bj considered bz the Complaints Appeals Committee of the Governors. () The committee will consider certain categories of programmj complaints which raise important issues in which public interest is invol6ed. More details in a moment Regionbl Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Fri 8 Apr 21:14/18 )|l4|l4|, HOWTOCONTBCT THEBBC 5/6 SERIOUS PROGRBMME COMPLAINTS A regular complaints bulletin will bj published and include an account of the work of the Programmj Complaints Unit and the findings of the Complaints Appeals Committee. In a moment you can see details of how to contact the two statutory bodies looking at broadcasting standards - please stay on page 678 (5 On page 679 you will bj able to 3je details of how to contact regional BBC centres throughout the UK. (upppppppppppppppppppppppppppppppppppppz More details in a moment Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Fri 8 Apr 21:12/14 )|l4|l4|, 6/6 HOW TO CONTACT THE BBC STBTUTORZ BODIES $hj Broadcasting Standards Council, 5-8 The Sanctuary London, SW2P 3JS X071-233 0544) considers complaints about the portrayal of violence, of sex and matters of taste and decency on radio and television. The Broadcasting Complaints Commission PO Box 333, London S+1W 0BQ (071 630 1966) takes complaints from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed bz a radio or television programmj. --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,. Regional Contacts BBC1 BBC2 BBCLinks