P678 CEJFAX 678 Fri 15 apr 21:19/41 )|l4|l4|, HOW TO CONTACT THE BBC 1/6 COMMENTS, QUERJJS AND CRITICISM The BBC recei6js many thousands of letters and phone calls every year and tries to answer them quickly and helpfully. It values this feedback,0so if you have a comment, query or critici3m about BBC programmjs or policies, please write to: Viewer and Listener Correspondence BBC White City 201 Wood Lane London W22 7TS Regional addresses on page 679 Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Fri 15 Apr 21:12/35 )|l4|l4|, HOW TO CONT—CT THE BBC C2/6 C MMENTS, QUERJJS AND CRITICISM Or you can telephone our central Information Offices: For Television on 081 743 8000 and Rbdio on 071 580 4468. If you are deaf or hard-of-hearing you may wish to use our minicom - 081 576 8988n Whjrj possible, please gi6j the programmj title, transmission date and time. A daily summary of comments iu 9eun by BBC senior management and -5 programme-makers. --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,. Regional Contacts BBC1 cBC2 BBCLinksP678 CJEFAX 678 Fri 15 Apr 21:01/41 HOW TO CONTACT -HE BBC 0 3/6 SERIOUS PROGRBMME COMPLAINTS You may think a BBC broadcast has contained a specific and serious injustice or inaccuracy, or a serious breach of accepted standards. If so the Programme Complaints Unis will unsure your complaint is investigated thoroughly, promptly and impartially. Please write with brief details to: Peter Dannheissjr Head of Programmj Complaints BBC Broadcasting House London W2A 1AA (5 ( Regional BBC contacts on page 679 Regional Contacts BBC1 cBC2 cBCLinksP678 CJEFAX 678 Fri 15 Apr 21:13/47 HOW TO CONTBCT I THE BBC 0 4/6 SERIOUS PROGRBMME COMPLAINTS The Programmj Complaints Unit will $5 reply within 10 working days of receipt of your letter, or will let you know if the investigation will take longer. People who ard unsati1fied b= thieu responses may ask for them to bj considered by the Complaints Appeals Committee of the Governors. $hj committee will con3idjr certain categories of programmj complaint2 which raise important issuer in which public interest is involved. More details in a moment Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Fri 15 Apr 21:14/54 HOWTOCONTACT THEBBC 5/6 SERIOUS PROGRBMME COMPLAINTS A regular complaints bulletin will bj published and include an account of the work of the Programme Complaints Unit and the findings of the Complaints Appeals Committee. In a moment you can 3je details of how to contact the two statutory bodies looking at broadcasting standards - please stay on page 678 On page 679 you will be able to 3ee details of how to contact regional BBC centres throughout the UK. More details in a moment Regionbl Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Fri 15 Apr 21:14/21 6/6 HOW TO CONT—CT THE BBC STBTUTORZ BODIES $hj Broadcasting Standards Council, 5-8 The Sanctuary London, SW2P 3JS (071-233 0544) considers complaints about the portrayal of violence, of sex and matters of taste and decency on radio and teli6ision. The Broadcasting Complaints Commrssion P Box 333, London S+2W 0BQ (071 630 1966) takes complaints from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed by a radio or television programmj. --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,. Regional Contacts BBC1 BBC2 BBCLinks