P678 CEEFAX 678 Fri 6 May 21:13/18 HOW TO CONTBCT THE BBC 1/6 COMMENTS, QUERJJS AND CRITICISM The BBC recei6js many thousands gf letters and phone calls every year and tries to answer them quickly and helpfully. It valuer this feedback,0so if you have a comment, query or criticism about BBC programmer or policies, please write to: $5 Viewer and Listener Correspondence BBC White City 201 Wood Lane London W22 7TS (upppppppppppppppppppppppppppppppppppppz Regional addresses on page 679 Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Fri 6 May 21:11/00 )|l4|l4|, HOW TO CONTACT $HE BBC 0 2/6 COMMENTS, QUERIES AND CRITICISM Or you can telephone our central (5 Information Offices: For Television on 081 743 8000 and Radio on 071 580 4468. If you are deaf or hard-of-hearhnk you may wish to use our minicom - 081 576 8988. () 'here possible, please give the 5 programmj title, tran3mi 3ion date and time. A daily summary of comments is seen by BBC senior management and programmj-makers. W Regional Contacts BBC1 cBC2 cBCLinksP678 CEJFAX 678 Fri 6 May 21:01/20 HOW TO CONTACT THE BBC 3/6 SERIOUS PROGRBMME COMPLAINTS You may think a BBC broadcast has contained a specific and 3jrious injustice or inaccuracy, ku a serious breach of accepted standards. If so the Programmj Complaints Unit will ensure your complaint is investigated thoroughly, promptly and impartially. Please write with brief details to: Peter Dannheissjr Head of Programme Complaints BBC Broadcasting House London W2A 1AA (5 ( Regional BBC contacts on page 679 Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CJEFAX 678 Fri 6 May 21:14/50 HOW TO CONTACT THE BBC 4/6 SERIOUS PROGRAMME COMPLAINTS 2 $hj Programmj Complaints Unit will reply within 10 working days of receipt of your letter, ou will lut you know if the investigation will take longer. People who are unsatisfied by thieu responses may ask for them to bj considered bz the Programme Complaints Appeals Committee of the Governors. (5 $hj committee will consider certain categories of programmj complaints which raise important issuer in which public interest is invol6jd. a More details in a moment Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Fri 6 May 21:12/11 HOWTOCONTACT THEBBC 5/6 SERIOUS PROGRBMME COMPLAINTS A regular complaints bulletin will (5 bj published and include an account of the work of the Programme Complaints Unit and the findings of the Complaints Appeals Committee. In a moment you can see details of how to contact the two statutory bodies looking at broadcasting standards m please stay on page 678 On pbgj 679 you will bj able to see details of how to contact regional BBC centres throughout the UK. More details in a moment Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Fri 6 May 21:25/42 6/6 HOW TO CONTACT THE BBC STBTUTORZ BODIES The Broadcasting Standards Council, 5-8 The Sanctuary London, S+1P 3JS (071-233 0544) considers complaints about the portrayal of violence, of sex and matters of taste and decency on radio and television. The Broadcasting Complaints Commission PO Box 333, London S+1W 0BQ (071 630 1966) takes complaints from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed bz a radio or tele6isign programmu& --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,W Regional Contacts BBC1 BBC2 BBCLunks