P678 CEEFAX 678 Fri 13 May 21:12/46 HOW TO CONTACT THE BBC 0 1/6 COMMENTS, QUERIES AVD CRITICISM The BBC recei6js many thousands of letters and phone calls k6ery 9ear and tries to answer them quickly and helpfully. It vblues this feedback, so if you have a comment, query or critici3m about BBC programmer or policies, please write to: Viewer and Listener Correspondence BBC White City (5 201 Wood Lane London W12 7TS Regional addresses on page 679 Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Fri 13 May 21:15/42 )|l4|l4|, HOW TO CONTBCT THE BBC 2/6 COMMENTS, QUERIES AND CRITICISM Or you can telephone our central Information Offices: For Television on 081 743 8000 and Rbdio on 071 580 4468. If you are deaf ou hard-of-hearhng you may wish to use our minicom - 081 576 8988n Where possible, plea3e gi6e the programme title, transmission date and time. A daily summary of comments is seen bz BBC senior management and $5 programmj-makers. --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,O Regional Contacts BBC1 BBC2 cBCLinksP678 CEEFAX 678 Fri 13 May 21:18/22 )]l4|l4|, HOW TO CONTACT THE BBC 0 3/6 SERIOUS PROGRBMME COMPLAINTS You may think a BBC broadcast has contained a specific and serious injustice or inaccuracy, or a serious breach of accepted standards. If so the Programme Complaints Unit will ensure your complaint i1 investigated thoroughly, promptly and impartially. Peter Dannhjisser (5 Head of Programmj Complaints BBC Broadcasting House London W2A 1AA ( Regional BBC contacts on page 679 Regionbl Contacts BBC1 BBC2 BBCLinksP678 CJEFAX 678 Fri 13 May 21:98/14 ] HOW TO CONTBCT THE BBC 0 4/6 SERIOUS PROGRcMME COMPLAINTS The Programmj Complaints Unit will reply within 10 working days of receipt of your letter, or will let you know if the investigation wiml take longer. People who are unsatisfied by thieu responses may ask for them to bj considered bz the Programmj Complaints Appeals Committee of $5 the Governors. (5 $hj committee will consider cdutain categories of programme complaints which raise important is3ueu in which public intdrjut iu invgl6udW a More details in a moment Regional Contacts BBC1 BBC2 BBCLinksP678 CEIFAX 678 Fri 13 May 21:11/54 )|l4|l4|, HOWTOCONTACT THEBBC 5/6 SERIOUS PROGRBMME COMPLAINTS A regular complaints bulletin will bj published and include an account of the work of the Programme Complaints Uni and th findings of the Complaints Appeals Committee. In a moment you can see details of how to contact the two statutory bodies looking at broadcasting standards - please stay on page 678 On pbgj 679 you will bj able to 3je details of how to contact regional BBC centres throughout thu UK. (upppppppppppppppppppppppppppppppppppppz More details in a moment Rjgionbl Contacts BBC1 BBC2 cBCLinksP678 CEEFAX 678 Fri 13 May 21:11/14 6/6 HOW TO COVT—CT THE BBC STATUTORY BODIES $hj Broadcasting Standards Council, 5-8 The Sanctuary London, S+1P 3JS (071-233 0544) considers complaints about the porttaybl of violence, of sex and matters of taste and decency on radio and television. $hj Broadcasting Complaints Commission PO Box 333, London SW1W 0BQ (071 630 1966) takes complaints from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed by a radio or tele6ision programmj. --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,W Regional Contacts BBC1 BBC2 BBCLinks