P678 CEEFAX 678 Sun 28 May 01:27/42 HOW TO CONTACT THE BBC 1/6 COMMENTS, QUERIES AND CRITICISM The BBC receives many thousands of le tess and phon call r ar and tries to answer them quickly and helpfully. It values this feedback, so if you have a comment, query or criticism about BBC programmer or policies, please write to: Viewer and Listener Correspondence BBC, 4th Floor Villier's House, The Broadway, Ealing, London W5 2PA Regional addresses on page 679 Regionbl Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Sun 28 May 01:16/02 HOW TO CONTBCT THE BBC 2/6 COMMENTS, QUERIES AND CRITICISM Or you can telephone our central Information Offices: For Television on 0181 743 8000 and Rbdio on 0171 580 4468 If you are deaf or hard-of-hearing you may wish to use our minicom - 0181 576 8988 Where possible, please gi6e the r gramm ti l , tran m i n dat and time. A daily summary of comments is seen by BBC senior management and (5 programmj-makers. --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,. Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Sun 28 May 01:56/22 |l4|l4|, HOW TO CONTBCT THE BBC 3/6 SERIOUS PROGRBMME COMPLAINTS You may think a BBC broadcast has contained a specific and s riots injustice or inaccuracy, or a serious breach of accepted standards. If so the Programmj Complaints Unit will ensure your complaint is investigated thoroughly, promptly and impartially. Please write with bri f detail to: Peter Dannhjissjr Head of Programmj Complaints BBC Broadcasting House London W2A 1AA Regional BBC contacts on page 679 Regionbl Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Sun 28 May 01:16/42 HOW TO CONTBCT THE BBC 4/6 SERIOUS PROGRBMME COMPLAINTS The Programmj Complaints Unit will reply within 10 working days of receipt of your letter, or will let you know if the investigation will take longer. People who are unsatisfied by their responses may ask for them to bj considered bz the Programme Complaints Appeals Committee of the Governors. The committee will con3ideu certain categories of programmj complaints which raise important issues in which public interest is invol6ed. -upppppppppppppppppppppppppppppppppppppz a More details in a moment Regionbl Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Sun 28 May 01:47/02 HOWTOCONTACT THEBBC 5/6 SERIOUS PROGRBMME COMPLAINTS A regular complaints bulletin will be published and include an account of the work of the Programmj Complaints Unit and th findings of the Complaints Appeals Committee. In a moment you can see details of how to contact the two statutory bodies looking at broadcasting standards - please stay on page 678 On page 679 you will bj able to see details of how to contact regional BBC centres throughout the UK. More details in a moment Regional Contacts BBC1 BBC2 BBCLinksP678 CEEFAX 678 Sun 28 May 01:59/22 6/6 HOW TO CONTACT THE BBC STBTUTORZ BODIES $hj Broadcasting Standards Council, 5-8 The Sanctuary London, SW2P 3JS (0171 233 0544) considers complaints about the portrayal of violence, of sex and matters of taste and decency on radio and television. $hj Broadcasting Complaints Commission PO Box 333, London SW2W 0BQ (0171 630 1966) takes complaints from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed by a radio or television programmj. --,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,. Regionbl Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Sun 28 May 01:k6/p2 )|l4|l4|, HOW TO CONTACT & (/.%/.%/, THE BBC 2/6 Or you can telephone our central Information Officer: 42 (5 and Rbdio on 0171 580 4468 U If you are deaf or hard-of-hearing you may wish to use our minicom - V 0181 576 8988 $) Where possible, plea3e gi6j the programme title, transmission date ti j. A dahly 9umm1Zy of commj&t1 i1 9jdn $5 bz BBC senior managemunt an2 p -mm,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,n,,,. Regjonbl Contacts BBC1 BBC2 BBCLinks