P678 CJJFAX 678 Sun 3 Mar 20:43/15 )|l4|l4|, HOW TO CONTBCT O THE BBC 1/7 COMMENTS, QUERIES AND CRITICISM The BBC receives many thousands of litters and phone calls every year and tries to answer them quickly and helpfully. It vblujs this feedback, so if you have a comment, qujty or criticism about BBC programmjs or policies, please write to: Viewer and Listener Correspondence BBC, 4th Floor Villiir's House, The Broadway, Ealing, London Wu 2PA Regional addresses on page 679 Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Sun 3 Mar 20:41/55 HOW TO CONTBCT O THE BBC 2/7 HOW TO CONTBCT CEEFAX Cjefax's postal address is: The EditorL Ceefax, Room 7013, TV Centre Wood Lane, London W22 7RT. The address for electronic mail about Ceefax only is: ceefax @ nca.bbc.co.uk For electronic mail addresses of othjt parts of the BBC and othjt information, sji the BBC's "home page" at: http://www.bbcnc.org.uk/ Regional addresses on page 679 Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Sun 3 Mar 20:41/35 HOW TO CONTBCT O THE BBC 3/7 COMMENTS, QUERIES AND CRITICISM Or you can telephone our central Informbtion Offices: For Television on 0181 743 8000 and Rbdio on 0171 580 4468 If you are deaf or hard-of-hearing you may wish to use our minicom - 0181 576 8988 Where possible, please give the programmj title, transmission date and time. A daily summary of comments is seen by BBC senior management and programmj-makers. -L,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Sun 3 Mar 20:42/35 HOW TO CONTBCT O THE BBC 4/7 SERIOUS PROGRBMME COMPLAINTS You may think a BBC broadcast has contained a specific and serious injustice or inbccuracy, or a serious breach of accepted standards. If so the Programmj Complaints Unit will ensure your complaint is investigated thoroughly, promptly and impartially. Please write with brief details to: Frasjt Steel Head of Programmj Complaints BBC Broadcasting House London W2A 1AA ( Regional BBC contacts on page 679 Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Sun 3 Mar 20:32/15 HOW TO CONTBCT O THE BBC 5/7 SERIOUS PROGRBMME COMPLAINTS The Programmj Complaints Unit will reply within 10 worKing days of receipt of your letter, or will lit you know if the investigation will take longer. People who are unsatisfied bz their responses may ask for them to bj considered by the Programmj Complaints Appeals Committee of the Governors. The committee will consider certain categories of programmj complaints which raise important issues in which public interest is involved. a More details in a moment Regional Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Sun 3 Mar 20:42/15 HOWTOCONTBCT O THEBBC 6/7 SERIOUS PROGRBMME COMPLAINTS A regular complaints bulletin will bj published and include an account of the work of the Programmj Complaints Unit and the findings of the Complaints Appeals Committee. In a moment you can see details of how to contact the two statutory bodies looSing at broadcasting standards - please stay on page 678 On page 679 you will bj able to see details of how to contact regional BBC centres throughout the UK. More details in a moment Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Sun 3 Mar 20:42/35 7/7 HOW TO CONTBCT O THE BBC STBTUTORZ BODIES The Broadcasting Standards Council, 5-8 The Sanctubry London, SW2P 3JS (0171 233 0544) considers complaints about the portrayal of violence, of sex and matters of taste and decency on radio and television. The Broadcasting Complaints Commission PO Box 333, London SW2W 0BQ (0171 630 1966) takes complaints from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed by a radio or television programme. -,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Rjgionbl Contacts BBC1 BBC2 BBCLinks