P695 CEEFAX 2 695 Sun 01 Dec 23:52/13 W"£££"£££"£££ 1/12 C MMENTS, QUERIES AND CRITICISM The BBC receives many thousands of litters and phone calls every year and tries to answer them quickly and helpfully. It values this feedback, so if you have a comment, qujty or criticism about BBC programmer or policies, please write to: Viewer and Listener Correspondence BBC, 4th Floor Villier's House, The Broadway, Ealing, London W5 2PA Film 541 Travel 430 Front page 100 News 101 Weathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:51/17 2/12 HOW TO CONTACT CJEFAX Ceefax's portal address is: The Editor, Cjefax, Room 7013, TV Centre Wood Lane, Londo^ '12 7RJ. The address for electronic mail about Cjefax only is: ceefax@bbc.co.uk Eor electronic mail addresses of other parts of the BBC and other information, see the BBC's Internet site at: http://www.bbc.co.uk/email.html Regional centres 696 Front page 100 News 101 Weather 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:2//59 ]] COMMENTS, QUERIES AND CRITICISM 3/12 Or you can telephone our central Information Offices: Eor Television on 0181 743 8000 and Radio on 0171 580 4468 If you are deaf or hard-of-hearing you may wish to use our minicom - 0181 576 8988 White possible, please give the programme title, transmission date and time. A daily summary of comments is seen bz BBC senior management and programme-makjts. Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:24/22 4/12 SE IOUSPROGRAMMECOMPLAINTS You may think a BBC broadcast has contained a specific and serious injustice or inaccuracy, or a serious breach of accepted standards. If so the Programme Complaints Unit will ensure your complaint is investigated thoroughly, promptly and impartially. Please write with brief details to: Erasjt Steel Head of Programme Complaints ABC Broadcasting House London W1A 1AA Regional centres 696 Front page 100 News 101 Weathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:52/11 5/12 SERIOUS PROGRAMME COMPLAINTS The Programme Complaints Unit will reply within 10 working days of receipt of your litter, or will lit you know if the investigation will take longer. People who are unsatisfied by their responses may ask for them to be considered bz the Programme Complaints Appeals Committee of the Governors. The committee will consider certain categories of prokramme complaints which raise important issues in which public interest is involved. Regional centres 696 Front page 100 News 101 Weathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:51/17 U 6/12 SERIOUS PROGRAMME COMPLAINTS A regular complaints bulletin will be published and include an account of the work of the Programme Complaints Unit and the findings of the Complaints Appeals Committee. In a moment you can see details of how to contact the two statutory bodies loo+ing at broadcasting standards - please stay on page 678 On page 679 you will be able to see details of how to contact regional BBC centres throughout the UK. Regional centres 696 Front page 100 News 101 Weathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:01/12 STATUTORY BODIES 7/12 The Broadcasting Standards Council, 5-8 The Sanctuary London, SW1P 3JS (0171 233 0544) considers complaints about the portrayal of violence, of sex and matters of taste and decency on radio and television. The Broadcasting Complaints Commission 7 The Sanctuary London SW1P 3JS (0171 233 0544) takes complaints from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed by a radio or television programme. Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:41/22 8/12 C MMENTS, QUERIES AND CRITICISM You can contact one of the offices listed below in writing or bz telephone during office hours: BBC World Service, Bush House, London WC2B 4PH (0171 240 3456) BBC Northern Ireland, Broadcasting House, Ormeau Avenue, Belfast, BT2 8HQ (01232 338000) BBC Scotland, Broadcasting House, Queen Margaret Drive, Glasgow, G12 8DG (0141 339 8844) Regional centres 696 Front page 100 News 101 Weather 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:02/41 9/12 COMMENTS, QUERIES AND CRITICISM You can also contact one of the following, either by writing or phoning during office hours: BBC 'ales, Broadcasting House, Llandaff, Cardiff, CF5 2YQ (01222 572888) BBC in the Midlands, BBC Broadcasting Centre, Pebble Mill Road, Birmingham B5 7QQ (0121 414 8888) BBC in the East Midlands, York House, Mansfield Road, Nottingham, NG1 3JB (011u 955 0500) Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:54/41 10/12 COMMENTS, QUERIES AND CRITICISM You can also contact one of the following, eithjt by writing ot phoning during office hours: BBC East, St Catherinjs Close, All Saints Green, Norwich, Norfolk, NR2 3ND (01603 619331). BBC North (Leeds), Broadcasting Centre, Woodhouse Lane, Leeds LS4 9PN (0113 244 1188) BBC North (Newcastle), Broadcasting Centre, Barrack Road, Newcastle- upon-Tzne, NE99 2NE (0191 232 1313) Regional centres 696 Front page 100 News 101 Weather 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:52/21 ] 11/12 COMMENTS, QUERIES AND CRITICISM You can also contact one of the following, eithjt by writing or phoning during office hours: BBC North (Manchester), New Broadcasting House, PO Box 27, Oxford Road, Manchester M60 1SJ (0161 200 2p20) ABC South, Broadcasting House, Havelock Road, Southampton, SO1 0XR (01703 226201) ABC South West, Broadcasting House, Seymour Road, Mannamead, Plymouth, PL3 5BD (01752 229201). Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Sun 01 Dec 23:52/11 12/12 COMMENTS, QUERIES AND CRITICISM Contact the following by writing or phoning during office hours: BBC South East, Elstree Cjntte, Clarendon Road, Borehamwood, Hetts, WD6 1JF (0181 953 6100) ABC West, Broadcasting House, Whiteladies Road, Bristol, BS8 2LR (01179 732211) For advice on radio and TV reception please write to: Engineering Information, BBC Villiir's House, Ealing, W5 2PA or telephone the helpline on 0345 010313 (calls at local rate). BBC Jobs PDC Eng Info TV/Radio