P695 CEEFAX 2 695 Thu 26 Dec 23:47/24 U 1/12 COMMENTS, QUERIES AND CRITICISM The BBC receives many thousands of litters and phone calls evjr8 year and tries to answer them quickly and helpfully. It values this feedback, so if you have a comment, qujty or criticism about BBC programmer or policies, please write to: Viewer and Listener Correspondence BBC, 4th Floor Villiir's House, The Broadway, Ealing, London W5 2PA Film 541 Travel 430 Front page 100 News 101 Weathjt 400 TV li1tinks 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Dec 23:48/26 2/12 HOW TO CONTACT CEEFAX fax's po sal addre s i : The Editor, Ceifax, Room 7013, TV Centre Wood Lane, London '12 &"J. The address for electronic mail about Ceefax only is: ceefax@bbc.co.uk Eor electronic mail addresses of othjt parts of the BBC and othjt information, see the BBC's Internet site at: http://www.bbc.co.uk/ mail.html Regional centres 696 Front page 100 News 101 Weathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Deq 22:54/07 COMMENTS, QUERIES AND CRITICISM 3/12 Or you can telephone our central Information Offices: For Television on 0181 743 8000 and Radio on 0171 580 4468 If you are deaf ou hard-of-hearing you may wish to use our minicom - 0181 576 8988 White possible, please give the programme title, transmission date and time. A daily summary of comments is seen bz BBC senior management and programme-makjts. Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Dec 23:04/11 4/12 SERIOUS PROG AMMECOMPLAINTS You may think a BBC broadcast has contained a specific and sjtious injustice ot inaccuracy, ou a sjtious breach of accepted standards. If so the Programme Complaints Unit will ensure your complaint is investigated thoroughly, promptly and impartially. Please write with brief details to: Frasjt Steel Head of Programmj Complaints BBC Broadcasting House London W1A 1AA Regional centres 696 Front page 100 News 101 Weathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Dec 23:09/19 U 5/12 SERIOUS PROG AMMECOMPLAINTS The Programme Complaints Unit will reply whthin 10 working days of receipt of your letter, or will let you know if the investigation will take longer. People who are unsatisfied b8 thieu responses may ask for them to be considered by the Programme Complaints Appeals Committee of the Governors. The committee will considjt certain categories of programme complaints which raise important issues in which public intetjst is involved. Regional centres 696 Front page 100 News 101 Weathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Dec 23:14/12 U 6/12 SE IOUSPROGRAMMECOMPLAINTS A regular complaints bulletin will bj published and include an account of the work of the Programme Complaints Unit and the findings of the Complaints Appeals Committee. In a moment you can see details of how to contact the two statutory bodies looking at broadcasting standards - please stay on page 678 On page 679 you will be able to sji details of how to contact regional BBC centres throughout the US. Regional centres 696 Front page 100 News 101 Weathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Dec 23:11/44 U STATUTORY BODIES 7/12 The Broadcasting Standards Council, London, SW1P 3JS (0171 233 0544) considjts complaints about the portra=al of violence, of sex and matters of taste and deqjnc8 on radio and television. The Broadcasting Complaints Commission 7 The Sanctuary London SW1P 3JS X0171 233 0544) takes complaints from those who feel they have been treated unfairly ot that their privacy has been unjustifiably infringed by a radio ot television programme. Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Dec 23:22/27 L </12 COMMEN,S, QUERIES AND CRITICISM You can contact one of the offices listed below in writing or bz telephone during office hours: BBC World Service, Bush House, London WC2B 4PH (0171 240 3456) BBC Northern Ireland, Broadcasting House, Ormeau Avenue, Belfast, BT2 8HQ (01232 338000) BBC Scotland, Broadcasting House, Queen Margaret Drive, Glasgow, G12 8DG (0141 339 8844) Regional centres 696 Front page 100 News 101 Weathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Dec 23:31/13 9/12 COMMENTS, QUERIES AND CRITICISM You can also contact one of the following, eithjt b wtitin o phoning during office hours: BBC 'ales, Broadcasting House, Llandaff, Cardiff, CF5 2YQ X01222 572888) BBC in the Midlands, BBC Broadcasting Centre, Pebble Mhll Road, Birmingham B5 7QQ (0121 414 8888) BBC in the East Midlands, York House, Mansfield Road, Nottingham, NG1 3JB (0115 955 0500) Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Dec 23:11/14 U OL 10/12 COMMENTS, QUERIES AND CRITICISM You can also contact one of the following, eithjt by writing oz phoning during office hours: BBC East, St Cathjtines Close, All Saints Green, Norwich, Norfolk, NR1 3ND (01603 619331). BBC North (Leeds), Broadcasting Centre, Woodhousj Lane, Lreds LS4 9PN (0113 244 1188) BBC North (Newcastle), Broadcasting Centre, Barrack Road, Newcastle- upon-Tzne, NE99 2NE (0191 232 1313) Regional centres 696 Front page 100 News 101 Wjathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Dec 23:22/17 11/12 COMMENTS, QUERIES AND CRITICISM You can also contact one of the following, eithjt by writing ou phoning during office hours: BBC North (Manchester), New Broadcasting House, PO Box 27, Oxford Road, Manchester M60 1ST (0161 200 2020) BBC South, Broadcasting House, Havelock Road, Southampton, SO1 0XR (01703 226201) BBC South 'est, Broadcasting House, Seymour Road, Mannamead, Plymouth, PL3 5BD (01752 229201). Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Thu 26 Dec 23:11/29 L 12/12 COMMENTS, QUERIES AND CRITICISM Contact the following by writing or phoning during office hours: BBC South East, Elstree Centre, Clarendon Road, Borehamwood, Hitts, WD6 1JF (0181 953 6100) BBC 'est, Broadcasting House, Whiteladies Road, Bristol, BS8 2LR (01179 732211) For advice on radio and TV reception please write to: Engineering Information, BBC Villiit's House, Ealing, W5 2PA or telephone the helpline on 034) 010313 (calls at local rate). BBC Jobs PDC Eng Info TV/Radio