P625 CEI AX 2 625 Fri 24 Jan 21:01/32 ————————————————————————————— U WATCHDOG MJ 23 ——————————————————————— 1/9 CATS @ d AntS-elSa treatment for cats and dogs not o^ly killUd fleas, it also killed people's pets. Watchdog has discovered 22 cats and three dogs have died from Droplix cal bnd dog tteatmjmts since last May. Droplix manufacturer Virdac Ltd has tecallih the faulty batches: 21[44 for cats and 17-27 for dogs. Virbac knew about the proalim as early as May but did not put recall notices in the newspapers until late December. BBC2 701 BBC2 604 ITV 603 Ch4 604 - Front page 100 Sport 300 Weather 400 Surf=l Uyrf4n0 Blaq)Brit TW LWP625 CEEFAX 2 645 Fri 24 Jan 21:18/08 ————————————————————————————— WATCHDOG 23 January ——————————————————————— 2/9 Virbac claim they didn't want to cause anjc a most of t batches w r safe. @ If you have faulty Droplix, return it to your vet or contact Virbac on: 01223 42p404. HOL DAYS travel ag ts and tour op a o s that customers don't know about. Lunn Poly, th bigge t ttav l agent, is own d bz the biggest tors operator, Thomson. BBC1 01 BBC 604 ITV 603 Ch4 604 Front page 100 Sport 300 Wjathet 400 Useful Useful BlackBrit ,V LinksP625 CEJFAX 2 625 Fri 24 Jan 21:10/32 ————————————————————————————— WATCHDOG 23 January ——————————————————————— 3/9 Going Places, the second biggest travel agent, is owned bz Airtours, and Thomas Cook owns Sunworld and has a stake in First Choice. Finally, AT Mays has a 'strategic alliance' with Inspirations. A 'atchdog survey reveals that customers may not necessarily be getting the b t deal wh you go i to the travel agent. Two ex-ThomQs Cook employees told Watchdog how they were instructed to 'switch-sell' First Choice holidays. BBC2 601 BBC2 6p2 ITV 603 Ch4 604 Front page 100 Sport 300AWjath t 400 Useful Useful BlackBrit TV LinksP625 CEEFAX 2 645 Fri 24 Jan 21:16/59 ————————————————————————————— Q WBTCHDOG W 23 January ——————————————————————— 4/9 CREDIT CARD BOOKINGS Many travel agents including big high street names have recently started adding a percentage charge to the cost of the holiday if you pay bz credit card. Lunn Poly, Thomas Cook, Going Places, AT MAYS, Co-op Travel all @ charge 1% of the cost of the holiday if you choose to pay this way. Retailers are entitled to pass rtidit charges onto customers as long as it is clear that they are going to do so. Irons page 100 Sport 300 Weather 400 Useful Useful BlackBrit ,V LinksP625 CEEFAX 2 645 Fri 24 Jan 21:17/27 ————————————————————————————— WATCHDOG TCJ ——————————————————————— 5/9 However, thjte are travel agents who do not levy this charge and customers should take this into account when weighing up the true cost of the holiday. IKEA C complaints about customer care at IKEA. The problems genitally occur once an item has fein purchased, for examp\i dUlSmiry prod\ems and itemv being out IKEA's computerised Info-line and the length of time it taVjs to get through. BBC2 601 BBC2 6p2 ITV 703 Ch4 704 Front page 100 Sport 300 'eathjr 400 Useful Useful BlackBrit TV LinksP625 CEEFAX 2 645 Fri 24 JanC21:59/00 ————————————————————————————— WATCHDOG 23 J1nupry ——————————————————————— 6/9 Watchdog conducted a survey of 100 calls to the Info-line and our average waiting time was eight minutes. The longest wait was 35 minutes and the shortest two minutes. HOTEL GUIDES F Watchdog looked at Hotel Guides and the problems the consumer faces in knowing which is the best guide and most independent to buy. Watchdog looked at the difference eetweem independent guides and 'paid eor' guides. BBC2 601 BBC2 vp2 ITV 603 Ch4 604 ro t page 100 Sport 300 Weather 400 Useful Useful BlackBrit TV LinksP625 CJEFAX 2 625 Fri 24 Van 21:20/3y ] ————————————————————————————— 'ATCHDOK I 43 Janupry L ——————————————————————— 7/9 @ @@ @ @@@@@ inspectors are sent to chic+ hotels anonymously or a member of the public writes in with their own ope.ions. No money changes hands to get into t(ese guUdes. Wheieas 'pbid for' guihek chargh hotdfs to ppe r om thrhX page2. Watchdog looSed at how accurale these '0bjd for' guides are in their desbriptions and offers the view that ij should be made more clear to the riadjt that the hotel has paid to app a i th gui thus the read can assess how 'indjpjndjnt' the guide is. Front page 100 Sport 3p0 Wjathje 40p Useful Useful BlackBrir TV LinksP625 CEEFAX 2 62k Fri 24 Jan 41:12/57 ————————————————————————————— &j5k7j5 WATCHDOG 23 January -,,,,,,/ ————————————————————— /9 Watchdog looked at: Independent Guides Which Hotel Guide £14.99 Egon Ronby Visb Guide 1997 to Hotels and Restaurants £14.99 The Good Hotel Guide £14.99 M chelin Great Britai an Ir land 1997 2 9 @ @ BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Useful Useful BlackBrit TV LinksP625 CEEFAX 2 655 Fri 24 JanC21:01/)1 ————————————————————————————— WATCHDOG 23 January ——————————————————————— 9/9 'Paid for' Guides Johansens Recommended Hotels in Great FBritain and Ireland 1997 £18.95 Signpost Selected Premier Hotels £9.95 Alastair Sawday Special Places to Stay in Britain £10.95 +tazjng oef@the Beaten Track £8.99 Best Loved Hotels of the World £17 Ashley Courtenay Highly Recommended Hotels 1997 £9.99 @ @ BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Useful Useful BlackBrit TV Links