P695 CJEFAX 2 69u Fri 24 Van 21:04/09 U O 1/12 COMMENTS, QUERIES AND CRITICISM The BBC receives many thousbnds oe litters and phone calls every year and treSs to answer them quickly and helpfully. It valuer this feedback, so if you have a comment, quetz or criticism about BBC progr!mmes or policies, please write to: Viewer and Listener Correspondence BBC, 4th Floor Villiur's House, The Broadway, Ealing, London W6 2PA Film 541 Travel 430 Front page 100 NUws 101 Weather 400 T$ lislUngs 600@ BBC Jobs @ PDC E^g Info ,VORadioP695 CEEFAX 2 695 Fri 24 Jan 21:06/36 WE£££$£££"£££ ]O 2/12 HOW TO CONTACT CEEFAX Ceefax'g postal address is: The Editor, Ceefax, Room 7013, TV Centre Wood Lane, Londo W12 7RT. The address for electronic mail about Cjefax only is: ceefax@bbc.co.uk or l ctron c mail addre s o oth parts of the BBC and othjt information, see the BBC'u Internet site at: http://www.bbc.co.uk/email.html Regional centres 696 Front pbgj 100 News 101 Weather 400 TV lislings 600 BBC Jobs PDC Eng Info ,V/RadioP695 C EFAX 2 69k Fri 24 RanC21z25/23 ]] COMMENTS, QUERIES AND CRJT CISM 3/12 Or yo5 can telephonR out cb<al Information Offices: For Televjsjon on 0181 743 8p00 If you are deaf or hard-of-hearing you may wish to usU our minicom - C01:1 576 8y88 Where possiRle, please give the programmj tit\e, transmission date and time. A daily summary of comments is seen bz BBC senior management and programme-makers. * h p Regional centtju 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 24 Jan 21:15/3p S 4/12 SERIOUS PROGRAMME COMPLAINdS You may think a BBC broadcast has contained a spjeific and serious injustice or i-accurac9, or a serious breach oU accepted standards. If so the Prograjmj Complaints Unit will ensure your complaint is i.6tstigated thoroughly, pro,ptl= and impartially. @@ @@ @ @ @ Please write with briee details to: Fraser Steel Head of Programme Complaints BBC Broadcasting House London W1A 1AA Regional centres 696 Front page 100 News 101 Weather 400 TV listings 600 BBC Jobs PDC ENg Info TV/RbdioP695 CEEFAX 2 695 Fri 24 Jan 21z02/27 WU $kj $kj 'k W$£££"£££"£££ ]O 5/12 SERIOUS PROGRAMME COMPLAINTS The PtogramZj Co[plaints Unit will reply within 10 working days of receipt of your letter, oq will lit you know if the invesligatiom will take longer. People who are unsatisfied by their Fresponsjs may ask for them to bj considered by the Programme Complaints Appeals Committee of the Governors. The committee will consjdjt certain catigotjis of programme co[plaints which raise important issues in which public interest is involved. Regional centres 696 Front page 100 News 101 Weathj 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 24 Jan 21:00/24 W"£££"£££"£££ 6/12 SERIOUS PROGRAMME COMPLAINTS A reGular@c#mplaiLts@bulZitin@wUlZ@be published and include an account oe the work oj the Programme Complaints Unit and the fin$ingv of the Complaints Appeals Committee. In a moment you can see details of how to contact the two statutory bodie; looking at broadcasting standards - please stay on page 695. On page 696 you will be able to see dUtails@of@how to c#ntact regional BBC centres throughout the UK. @ Regional centres 696 Front page 100 News 101 Wjathjr 400 TV listings 600 BBC Jobs (DC Eng Info TVORadioP695 CJEFAX 2 695 Fri 24 Jan 21:21/24 W"£££"£££"£££ ] S,BTUTORZ BODIES @ 7/12 The Broadcasting Standards Council, 5-8 (he Sa^ctuary London, SW2P 3JS (0171 233 0544) conrUdjrs complaints about the potttazal of vZolence, of sex and matters of taste and decency oL radio and television. The Broadcasting Complaints Commission 7 The Sanctubry London SW2P 3JS takes comp\aimts from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed by a radio or television programmj. Regional centres 696 Front page 100 BBC Jo5s PDC Eng Info ) TV/RadioP695 CEEFAX 2 695 Fri 24 Jan 21:11/51 UW LX 8/12 COMMENTS, QUERIES AND CRITICISM You can contact one of the offices listed below in wjitink or bz teli8hone during office hours: BBC World Service, Bush House, London WC2B 4PH (0171 240 3456) BBC Northern Ireland, Broadcasting House, Ormjau Avenue, Belfast, BT2 8HQ (01232 338000) BBC Scotland, Broadcasting House, Queen Margaret Drive, Glasgow, G12 8DG T0141 339 8844) h Regional centres 696 Front page 100 News 101 Weather 400 TV listings 600 BBC Jobs PDC Eng Info TV/RbdioP695 CJJFAX 2 695 Fri 24 Vbn 21:13O2; C L 9/12 COMMENTS, QUERIES AND CRITICISM You can a o ontac on of th following, either by wtitink or phoning during office hours: BBC 'ales, Broadcasting House, Llandaff, Cardiff, CF5 2ZQ T01222 572888) FBBC in the Midlands, BBC Broadcasting Cjntte, Pebble Mill Road, Birmingham B5 7QQ (0121 414 8888) BBC in the East Mimlands, York House, Mansfield Road, Nottingham, NG1 3JB (0115 95u 0u00) Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CJEFAX 2 695 Fri 24 Jan 22:02/47 ]] 10/12 C MM N @ QU R@E ND C I JC@SM You can also contact one of the following, jithrr by writing or phoning during office@hours: BBC East, St Cathjtinju Close, All Saints Green, Norwich, Norfolk, VR2 3NH (p1603 619331). BBC North (Leeds), Broadcasting Cjntte, Woodhousj Lane, Leeds LS2 9PN (0113 244 1188) BBC North (Newcastle), Broadcasting Centxj, Bartac) Road, NiwcastliL ypon-Tznj, NE99 2NI (0191 234 1313) Regional centtru 696 Front page 100 BBC Jobs PDC @ Eng Info TV/RadioP695 CEEFAX 2 695 Fri 24 Kan 21:13/Q5 UW /,/,-. @ @ @ @ 22/12 COMMENTS, QUERJJS AND CRITICISM You can also contact one of the owe g, th b ritin o phoning during office hours: BBC North (Manchester), New Broadcasting House, PO Box 27, Oxford Road, Manchjste Z6 + X01v1 2ppa2p20[ BB South, Broadcasting HosteL Havjlock Road, Soulhampton, @ SO2 0XR (01703 226201) BBC South West, Broadcasting House, Seymour Road, Mannamead, Plymouth, PLs 5BD (017u2 229201). Regional cintteu 696 Front page 100 BBC Jods PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 24 Jan 21:03/41 WU£ski£3kj£3k W U CC O]]]]]^ 12/12 COMMENTS, QUES]ES AND C@ITICISM ConlaBi the followUng@by wtijing or pho.ing during oefice hours4 @ Clarendon Road, Borehamwood, Hirts, WD6 1JF (0181 953 61p0) BBC 'eur, Broadcasting House, Whitiladies@Road, BtUstol, BS8 2LR X01179 7s2211) Eor advice on radio and TV reception please write to: ngineiring Infor[atio^, BBC Villiir's House, Ealing, W5 2PA or telephone the helpline on 0345 p1ps13 (calls bt local rate). BBC Jods PDC Eng Info TV/Radio