P625 CEEFAX 2 v25 Fri 31 Jan 21:92/86 ————————————————————————————— WBTCHDOG OO 30 January docuJentation to the prokjamme. DROPLIX Watchdog has discovered some pets display severe side effects with the antiIflea treatment Tiguvon drop which is made bz Ba<eu plc. The report follows Watchdog's stor| last week about faulty batches of Droplix made by -irdac Ltd which causes death and serious side effects in cats and dogs. F-iewets sbid zheiz pets foamed at zhj mouth and ran wildly after being treated with Tiguvon. BBC2 601 BBC2 6p2 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Useful U3eful Here&Now VLP625 C EFAX 2 ,2u Fri 31 Jan 41:22/34 ————————————————————————————— WATCHDOG 30 January ———p—p———————p——p—————— 2/14 Bayer hbv admitted this can happeN in some instances but 8.8 million doses hbvj been@presftidjh since 19y2, no heaths have been lUnSed to TUguv#n. The active ingredient in the flea treatment is an organo-phosphate which has bren linked to the Gulf War U ndromj. Some vets have sto8ped usin organo-phouphQte products. | > VE— 'atchdog has received a number of complaints about customjz care at Ikea. F] BBC2 601 BeC2 792 ITV 60sQ Ch4 694 Front page 100ASport 380AWjathjt 400 Useful Useful Here%Now ,V LinksP625 CEEFAX 2 625 Fri 31 Jan 41:(9/01 ————————————————————————————— SV 'BTCHDOG O 30 January ——————————————————————— 03/14 The problrms grnjtally oqquu once ag isnj hnskbge@ pu@cgss7]s @o @x@mpl@ delivery problems and items being out of stock. The complaints centre on KIA[ length of time it takes to get through to someone. Watchdog conducted a survey of 100 calls t# the Info-\inj and orr average waiting time was eight minutesW The longest wait was 35 minuter and the shortest two minutes. This week Edward Infield investigated another case of an IKEA customer care problem. Q d @ BBC2 601@ BBC4 612 IT. 603 Ch4 60) Front page 100 Sport 300 Weather 400 Useful Useful Here&Now TV LinksP625 CJEFAX 2 625 Fri 31 Van 41:13/00 ————————————————————————————— WATCHDOG J 30 January ——————————————————————— 4/14 LARJAM UPDATE Lariam is the anti-malarial drug officially recommended for travellers to places such as Kenya, The GaJbia and Malaysia. Since our first report in November 1995 more than 10pp Lariam users have contacted 'atchdog with tales of acute reactions a d side efeects. This week wi received the first ivjr report od a death whiah doctors say is directly dui to Lariam and is described in detail im the medical journal gThj Lancet'. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 1X0 port 300 Weather 400 Useful Useful Hire&Now TV LinksP625 CEEFAX 2 655 Fri 31 C ————————————————————————————— WATCHDOG W 30 January qpq—t———p——p—p—p—0—p——q :/1* The vickiE waR a six-year-old girl who took a six-week course of Lariam, Qs she was going to Nigeria to see relatives. ROLLS ROYCE Sam Tjnjndaum had a Rolls Royce Silver Shadow - until the garage he used for repairs hid it away follow ng a dispute over the repair bill. What happens if you think you'ue been overcharged bz your garagr? The fhlm tells Mt Tjnenbaum's story and looks at the law of 'lien' which allows garage ownjts to keep your car until a despite is sjtzlud. BBC1 601 BBC2 602 ITV 603 CT4 604 Front page 100 Sport 300 Weather 400 Useful U3jful Hire&Now ,V LinksP625 CEEFAX 2 625 Fri 31 Jan 21:10/26 —————————————p—p————————p——p— WATCHDOG 30 January ———————————————p——————— 6/14 Contact your local Cite:jn's Advice BurSar f#j informbtioL oL WYUen' oj phone the Watchdog hotline on: 0500 *00 *67 wijh your stories. LIFE'S A GAS Watchdog looks at some of the more unusual complaints we have received about British Gas. If anyone has any problems that they cannot resolve direct with British Gas they should contact the Gas Consumers' Council on 0645 p60708. BBC 01 BBC 602 IT 603 Ch4 04 Front page 100 Sport 300 Weathjt 400 Useful Useful Hire&Now TV LinksP625 CJEFAX 2 6%k Fri s1 Van 21:14/23 ————————————————————————————— WATCHDOG 23 January ] ——————————————————————— @7/24 CATS Anti-ilea treatment for cats and dogs mot only Sillid fleas, it also killed people's pets. Watchdog has discovered 42 cats and three dogs have died from Droplix cat and dog tteatmjnts since last May. Droplix manufacturej Vijbac Ltd has recalled the faulty batches: 21-42 for cats and 17-27 for dogs. Virbac knew about the pro2li] as early in the newspapers until late December. BBC1 601 BBC2 602 ITV 703 Ch4 604 Irons page 100 3port 300 Weather 400 Useful Useful Hire&Now TV LinksP625 CKJFAX 2 65; Fri 31 JanC21:95/21 ——pp——————————p—————————————— *j5k7j5 WATCHDOG [T 23 January Vise claim th y djdn't want to cars b c o @t j@ c j i i bf . f you have fault Droplix, return i to your vet or contac Virbac on: H L HAY' @ @@ @ @ @@ @ tchdog i vestigated th links betwie travel agent and tour opjtato s th t cu to irs don't know adout. Lunn Poly, iXj biggest tranel@bge^t, is ow jd b th biggest tour opjr to , Thomson. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front p r 1 0ASpo t 300A jpzhrt 40X Useful Useful H te&Now TV LinksP625 CEEFAX 2 655 Fri 31 Jan 21:12/2: ————————————————————————————— WATCHDOG R JJJ 23 JaNuary ——————————————————————— :/14 Going Places, the second biggest travel "Vent, is(ownjh ez Airtours, and Thombv Eirst Choice. Finally, A$ Mays ha2 a 'strategic@alliance' with Inspirations. AQWatchdog survey revjalu that austomjts may not necessQrhly be g ttin t j be t deal w e o go i to the tranel afent. Two jx-Thomav Cook employees told Watchdog how they were Znstructih to@'switcP-sjlZ+ Fits( Choice holidays. p h 4 4 BBC2 6p1 BBC2 602 ITV 603 Ch4 684 Front page 100ASport 300A'eathqt 408 Useful Usrful Here&Now TV $inksP625 CEEFAX 2 625 Fri 31 JanC21:96/17 &X<,,,,,,| ————————p———————————————————— 7j5 WATCHDOG 5"m * $/ %/* /( 3 an r ——————————————————————— 10/14 CREDIT CARD BOOKINGS Man: travel agentg including big high street names have recently started adding a percentage charge to the cost of the holiday if you pay b| credit card. Lunn Poly, Thomas Cook, Going Places, A( MAYS, Co-op Travel all charge 1% of the cost of t(e holiday if you choour to pay this way. Rjtailits are entitled to pass credit c(atges oLto@customers as lo.g as it i3 clear that they are going to do so. @ @ @ @ BBC1 601 BBC2 602 ITV 603 CT4 604 Front page 100 Sport 300 'eathjt 400 Uueeul Useeul Here&Now ,V LinksP625 CEEFAX 2 62k Fri 31 JanC21:07/22 Wh<]L,,,,| ————————————————————————————— WATCHDOG ^T 23 Janjery J —————p——————————————p—— 12/14 Indjpjndrnt guides are those whrti the inspectors ate sent to check hotels anonymously or b mjmejr of the public writer im wixU their own opinions. No onjy c a g s ands to get into thjuj gurhjs. Whjteas 'paid forW guider charge hotels to appear on their pager. +atchdog looked at how accurate thjur 'paid forK guider are in thjit descriptions and offers the view vh1t it should be made more clear to thu reader that thu hotel has paid to appear in the guide thus thu riadjz can asvjss how 'indjpjndjntg the guide is. ] BBC2 *01 BBC2 602 ITV 603 Ch4 604 Front page 100ASport 300AWeathex 400 Useful Useful Hire&Now TV LinksP625 CJJFAX 2 62u Fri 31 Van 21:91/38 ————————————————————————————— WATCHDOG &j5j5bmW MJ 23 January FPaih@forW GkUdes @ @ ) @ R d h@ d dR d b h d pd h J hansens Recomm nded Hotel in at Britain and Ireland 1997 £18.95 Signpost Selected PrSmiet Hotels £9.9k Alastair Sawdaz cpjcial Places to Stay in Britain £10W95 Staying off the Beaten Track £8.99 Bits Loved Hotels of the World £17 Ashley Courtinay Highly Recommended Hotels 1997 £9.99 p @ BBC1 601 BBC2 602 ITV 603 Ch4 604 Irons page 100 Sport 310 Wjathjr 400 Useful Useful Heie&Now TV Links