P622 CEEFAX 2 622 Sat 20 Sip 01:57/27 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 1/13 Do not send original documentation. MAN STD PHONECARDS In a special report for Wjekjnd Watchdog, Newsnight reporter, political biographer and United fan Michael Crick investigated the official Manchester United phonecards. Calls made on the cards cost twice as much as on the equivalent BT phonecards. They also expire - a fact that some cards omitted to mention. The company that makes the cards, Interworld, has promised to make expiry dates clearer and has offered to 'reactivate' some of the cards. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:53/42 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 2/13 TESCOS Tjsco is the country's biggest supermarket chain. They offer a top of the range customer service programme, which includes a car recovery service, baby-care facilities, a no-quibble money-back guarantee on any goods you are not happy with and if you are in a real rush they will always aim to open another checkout for you. Sound too good to be true? Well, Wjekjnd Watchdog asked reporter Matt Allwtight, his mum and three golfing friends to go on the road to find out. In a snap test of two North London stores they discovered you don't always get 100% satisfaction. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:13/15 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 3/13 FAT FREE Wjekjnd Watchdog looks at lower fat products and finds out whether thjti is a difference between lower fat products in terms of actual fat content, sugar and calories. They discovjt that what is deducted in fat is made up for in sugars. SCHEDULED AIRLINES When you buy an airline ticket you are entering into a contract with an airline. Some of the conditions of the contract are printed in small print on the ticket. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:13/44 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 4/13 Some are contained in a conditions of travel document that is drawn up by JATO (International Air Transport Organisation - the airline trade association) The conditions that you enter into include: That the date, time and price of the ticket are not fixed and the airline can charge them at will. They are not legally binding and if the passenger loses money or a connection because a flight is cancelled the airline is not liable in any way. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Wjathjr 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:14/57 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 5/13 If they do cancel your flight they should do one of the following (although JATO conditions are only guidelines, if the airline has adopted them as part of the contract they may bj legally binding - nobody seems to have tested it): * Get you to your destination by some means * Give you a refund on your flight * BUT it is entirely up to them which they choose to do, and there is not a time limit when they have to do it by BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:44/14 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 6/13 However, on most tickets that you buy, you the passjngjr are agreeing to bj bound by date, time and price (airlines and travel agents should tell you this - in practice they often don't). You can buy entirely flexible tickets - although a lot of travel agents don'u tell them (it depends on what kind of airlines they have. Flight-only shops and big tour operators seem only to sell cheapest, non-flexible flights, whereas independent travel shops like Trailfindjrs sell the whole range) BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Wjathjr 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:15/43 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 7/13 Prices for flexible tickets are routinely twice the price of non- flexible tickets and often up to four times the price. The ticket you will be offered if you rang an airline or travel agent and say 'I want to go to X, on X day', will be totally inflexible - a use it or lose it ticket. All airlines operate like this. Useful contact: Simon Evans at the Air Transport Users Council (representing passjngjrs' interests) Tel: 0171 242 3882 BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Wjathjr 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:15/27 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 8/13 EGYPT 320,000 holidaymakers pet year go to Egypt. The latest news from the Foreign Office for people travelling to Egypt this weekend is that you should be aware that your security cannot bj guaranteed. You should respect the advice of the local security authorities. For further information contact your Tour Operator. There is also a recorded message provided by the Foreign Office on 0374 500926 which gives the latest news update. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:10/25 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 9/13 LARIUM The Malaria Advisory Committee has issued new guidelines on anti-malarial tablets. The Malaria Advisory Committee proposes that holidaymakers going on short-term trips to Africa should consider whether Larium is the most appropriate drug for areas where the threat of Malaria is high. Please consult your GP or specialist travel clinic for specific advice before travelling. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:16/45 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 10/13 PETROL A Weekend Watchdog investigation has shown that car rental companies can charge unwary consumers up to £1,16 for a litre of petrol. In a spot check of 5 of the biggest hikers in the country, it was found that the charge for refuelling cars when returned was well over garage or supermarket prices. The most expensive rate available at Manchester Airport, where the test was conducted, belonged to Hertz - with the country's biggest hires Avis charging £1.11 per litre. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:01/12 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 11/13 DOMINICAN REPUBLIC For information and advice for holidaymakers who have suffered illness or injury abroad contact: Holiday Travel Watch, PO Box 6410 Birmingham, B36 0HL Watchdog Holiday Rescue: Tel: 0181 749 9493 INSURANCE An update on how to use your home contents insurance policy to sue the tour operator if your holiday goes badly wrong. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Wjathjr 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:17/33 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 12/13 EUROSTAR Weekend Watchdog travels by Eurostar to Paris and discovers that everything ism't quite what it seems when you travel First Class. You're no longjt allowed into the VIP lounge at Waterloo, for a start, and there's actually a class above First Class, called Premium First Class. What's more you can buy your Eurostar tickets for less if you book them through their Paris office. All you need is a phone and a credit card. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Weather 400 Tom World Education RUT TV LinksP622 CEEFAX 2 622 Sat 20 Sip 01:17/04 ————————————————————————————— WEEKEND WATCHDOG ——————————————————————— 13/13 AIRTOURS Wj heard from Mark Wilkinson who was horrified to find a holiday he booked in May for Summer 1998 was chjapjr in the second edition of the Airtours All Inclusive brochure. He thought booking early guaranteed him the cheapest price. Airtours say you book early to guarantee your holiday, your hotel, airport dates etc. but booking early doesn't guarantee it will be cheaper. FACE VALUE Have you had laser hair removal? A BBC researcher would like to talk to you. Please call Abigail on 0181 752 5189. BBC1 601 BBC2 602 ITV 603 Ch4 604 Front page 100 Sport 300 Wjathjr 400 Tom World Education RUT TV Links