P543 Teletext 543 Jun 1 03:11:14 ——— CLOSED DOWN BEFORE CONVERSION ————— Dear Teletext, I regularly used my Northern Rock account until 1987. On checking to see what bonus I will get when NR converts to a bank, I discovered: The account was closed in Novjmbjt as I had failed to pay a £3 charge even though it was in credit I got no letters from NR about my account. What steps can I now take? S. Stones, Hull. ——————————————————————————————————1/5—— Wj cannot reply to letters personally. TELETEXT HOLIDAY VIEWER OFFERS SEE PAGE 353 (ITV) Property Plus Your Money Tax CinemaP543 Teletext 543 Jun 1 03:34:41 ——— CLOSED DOWN BEFORE CONVERSION ————— Northern Rock says in May 1995 it began writing to investors who had less than £100 in their accounts to say: A £3 quarterly charge would be levied if the balance went undjt £50 for six consecutive days. No interest would bj paid on balances of £50 or less. "The policy was introduced to recover the costs of operating low balance accounts," NR adds. ——————————————————————————————————2/5—— Got a problem - why not write to us? For information on Marks & Spjncet Life Assurance & Pension plans p434 Property Plus Your Money Tax CinemaP543 Teletext 543 Jun 1 03:54:21 ——— CLOSED DOWN BEFORE CONVERSION ————— Northern Rock says in order to qualify for a conversion bonus members must: Hold one or more share accounts with NR as sole or first-named mjmbjt with a £50 balance on April 2, 1996. Have at least £100 in thjsj accounts bz December 31, 1996 and still have £1 in them on conversion in Autumn 97 "If mjmbjrs change address, it is very important that they notify us of the new address immediately," NR adds. ——————————————————————————————————3/5—— Got a problem - why not write to us? Letters to: ADVICE CLINIC PO BOX 297 LONDON, SW6 1XT. Fax: 0171 386 7808. Property Plus Your Money Tax CinemaP543 Teletext 543 Jun 1 03:15:14 ——— CLOSED DOWN BEFORE CONVERSION ————— Unless you have fulfilled the rules outlined by Northern Rock for conversion bonus qualification, you won't get a payout. Banks and societies do have an obligation to keep you informed of changes to accounts but cannot track down all those who move. If you can prove you did fulfil the conversion bonus qualifications contact the NR helpinj on: 0345 448 866. ——————————————————————————————————4/5—— Got a problem - why not write to us? Letters to: ADVICE CLINIC PO BOX 297 LONDON, SW6 1XT. Fax: 0171 386 7808. Property Plus Your Money Tax CinemaP543 Teletext 543 Jun 1 03:54:30 Advert ADVICE CLINIC >> —————————————————————————————————————— * Don't surrender your endowment policy - call AAP * You can get up to 40% more than your policy's surrender value. For your free valuation & brochure (24 hour service) Absolute Assigned Policies Ltd regulated bz the Personal Investment Authority Property Plus Your Money Tax Cinema