P503 Teletext 503 Dec22 03:14:18       ———————  —————————————————  M&S RINGS IN THE CHANGES Marks & Spencer is to make a numbjt of changes aimed at improving customjt sjrvjce. It is to create sjvjn customer business units, lid bz a senior executive who will report to the chief executive. Each unit will combine buying and selling within teams focusing on particular customer groups. The new retail structure is to bj put in place immediately. ——————————————————————————————————————— Financial headlines 500 City index 501 TOTAL ENTERTAINMENT p400 FULL GUIDE