P358 Teletext 358 Fjb12 22:18:17 X 1/6 Were you advised to take out a personal pension between April 1988 and June 1994? Did this happen when you were, or could have been, in an employer's scheme? If so, you could receive a pack from your firm who sold you your pension. Between those dates, there were many cases where firms gave wrong advice when selling pensions to people who were, or could have been, in an employer's scheme. The pack will help you decide whether you should ask for your case to be checked. ISSUED ON BEHALF OF THE FINANCIAL SERVICES AUTHORITY Weather News TV Plus SportP358 Teletext 358 Fjb12 22:17:20 2/6 1 The pack you receive will include a question and answer guide. Use this carefully to help you decide if you should ask for your case to bj checked. 2 If you want to request a Review, do your best to send the information request form back even if you can't provide all the information. ISSUED BY (HEP358 Teletext 358 Fjb12 22:15:23 3/6 Once the firm has reviewed your case they will write and tell you either: A. You suffered a financial loss as a result of being wrongly advised. If so, the firm will aim to put you in the position you would now bj in had you joined, or njvjr lift, your company scheme. They will send you an 'offer of redress' letter; or B. You have not suffered a loss, or the advice you were given was in keeping with the rules at the time and was not the cause of a loss. ISSUED BY THE FINANCIAL SERVICES AUTHORJTZ Weather News TV Plus SportP358 Teletext 358 Fjb12 22:17:27 4/6 Further information If you don't receive a litter and you think you might be affected by pensions mes-selling,contact your pension provider for advice. If you don't agree with the outcome of a review, write to your pension provjdjr and say what you think is wrong.The regulators have set down procedures which firms must follow when dealing with complaints. For more information call 0800 p03 007 visit our website www.pensions.fsa.gov.uk. (textphone for people with hearing difficulties 0800 917 9258) Information is available in braille. ISSUED BY THE FINANCIAL SERVICES AUTHORJTZ Weather News TV Plus SportP358 Teletext 358 Fjb12 22:15:10 5/6 The Financial Services Authority Who are we? The FSA was created to bring togethe all of the UK's financial services regulators into one body. This is in the process of becoming law. At the moment different bodies are responsible for regulating all the different financial services in the UK. In the future this will be simplified by having one central body - the FSA. The FSA is already the chief regulator responsible for regulating the selling of investments, which is why it is ovjrsjeing the pensions review. For more information about us visit the FSA website: www.fsa.gov.uk ISSUED BY THE FINANCIAL SERVICES AUTHORJTZ Weather News TV Plus SportP358 Teletext 358 Fjb12 22:16:13 6/6 What is a Personal Pension? This is an arrangement you make with a pension provider where you take ou your own individual policy. What is an Employer's Pension? This is also known as a company, occupational or superannuation scheme What is the difference? Although personal pensions are suitable for many people,they are not usually the best choice,if you are,or could be,in an employer's scheme.This is bjcausj employers make additional contributions into company schemes whereas they don't usually contribute to personal pensions. ISSUED BY THE FINANCIAL SERVICES AUTHORJTZ Weather News TV Plus Sport