P611 Central 611 Fri 12 Feb 22:18:04 On the first "Sort It!" item on Crntral News, we featured a person who had been given a black mark on her credit record after an insurance comapny failed to pay up following a road accident. Many of you have called us to explain you are in the same situation, and asking what you should do. Coming up in the advice given in our item, courtesy of the National Association of Citizens Advice Bureaux. TV Today 601 PDC 695 Films 606 Tomorrow 602 A-Z 698 Books 630P611 Central 611 Fri 12 Feb 22:16:14 Ask the company that refused you credit which credit reference agency it used. It's legally obliged to tell you. Then write to the agency, requesting a copy of the file, giving your full name and address, and any other address you'vj lived at since 1962. If any entry in the file is wrong, ask the agency to remove or amend it. TV Today 601 PDC 695 Films 606 Tomorrow 602 A-Z 698 Books 630P611 Central 611 Fri 12 Feb 22:14:41 Should it refuse, send a notice of correction of up to two hundred words, putting your side of the story. If the agency doesn't respond within 28 days, you're entitled to ask the Office of Fair Trading to intervene. Address follows >> TV Today 601 PDC 695 Films 606 Tomorrow 602 A-Z 698 Books 630P611 Central 611 Fri 12 Feb 22:17:20 If you have an item that Central News might be interesting in using for its new "Sort It!" feature, contact us in writing at: Sort It PO Box 96 Birmingham B1 2JL Or telephone us on: 0121 634 4345 leaving brief details of your story. TV Today 601 PDC 695 Films 606 Tomorrow 602 A-Z 698 Books 630