P120  EEFAX 1 120 Mon 22 Nov 19:42/01
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  ] 
  ] 
                                        
 BT "AGREES (ALTS" ON CALL CENTRE STRIKE
 BT has agreed to hold talks !imjd at   
 ending a dispute which has led to      
 strike action "y call-centre staff, the
 Communication Workers Union has s!id.  
                                        
 Thousands of staff at centres $jaling  
 with sales, "ills and rep!irs joined   
 tod!y's protest over working con$itions
                                        
 The company s!id the impact of the     
 action was "minimal" "ut admitted that 
 some callers experienced $jl!ys.       
                                        
 The CWT s!id it expected talks to take 
 place later this week.                 
                                        
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