P678 CEEFAX 678 Mon 27 May 00:45/59 HOW TO CONTBCT THE BBC 1/7 ££££££££££££££££££££££££££££££££££££££ COMMENTS, QUERJJS AND CRJTJCJSM The BBC receives many thousands of litters and phone calls uvjrz year and tries to answer them quickly and helpfully. It vblujs this feedback, so if you have a comment, query or criticism about BBC programmjs or policies, please write to: Viewer and Listener Correspondence BBC, 4th Floor Villiir's Hos j, The Broadway, Ealing, London Wu 2PA Regional addresses on page 679 Regional Contacts BBC1 BBC2 BBCLjnksP678 CJEFAX 678 Mon 27 May 00: 6/19 -}l4|l4|, a ] HOW TO CONTACT THE BBC 2O7 HOW TO CONTBCT CJJFAX Cjifax's postal address is: The Editor, Cj fax, Room 7013, TV Cjntri Wood Lane, London W22 7RJ. The address for electronic mail about Cjefax only is: ceefax @ bbc.co.uk For electronic mail addresses of other p rt of the BBC and other informbtion, see the BBC's bhomj page" at: http:/Owww.bbc.co.uk/ - Regional addresses on page 679 Regional Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Mon 27 May 00:44/39 )|l4|l4|, HOW TO CONTACT O THE BBC 3/7 COMMENTS, QUEUE S AND CR TJCISM Or you can telephone our central Information Offices: For Tjlivisjon on 0181 743 8000 and Radio on 0171 580 4468 If you are deaf or hard-of-hearing you may wish to use our minicom - 0181 57v 8988 Where possible, please give the programmj title, transmission date and time. A daily summary of comments is seen bz BBC senior management and programmj-makers. Regional Contacts BBC1 BBC2 BBCLinksP678 CJEFAX 678 Mon 27 May 00:27/19 HOW TO CONTBCT THE BBC 4/7 £ £ S RJOUS PROGR MME COMPL INST You may think a BBC broadcast has contained a specific and serious injustice or inaccuracy, or a sjtious breach of accepted standards. If so the Programmj Complaints Unit will ensure your complaint is investigated thoroughly, promptly and impbrtially. Please write with brief details to: Fra j Steel Head of Programmj Complaints BBC Broadcasting House London W2A 1AA ] Regional BBC contacts on page 679 Rjgionbl Contacts BBC1 BBC2 BBCLinksP678 CJJFAX 678 Mon 27 May 00:11/39 HOW TO CONTBCT THE BBC 5/7 £ £ ££ £ ££ £ £ SERIOUS PROGRBMME COMPLAINTS The Programmj Complaints Unit will reply within 10 working days of receipt of your litter, or will lit you know if the investigation will take longjt. People who are unsatisfied bz their responses may ask for them to bj considered by the Programmj Complaints Appeals Committee of the Governors. The committee will consjdjr certain categories of programmj complaints which raise important issues in which qublic interest is involved. ] a More details in a moment Regional Contacts BBC1 BBC2 BBCLinksP678 CEJFAX 678 Mon 27 May 00:16/39 -|l4|l4|, HOWTOCONT CT THEBBC 6/7 £ £ £ £££ ££ £ £££ £££ £ S RJOUS PROGRAMME COMPLAINTS A regular complaints bulletin will bj published and include an account of the work of the Programmj Complaints Unit and the findings of the Complaints Appeals Committee. In a moment you can see details of how to contact the two statutory bodies looking at broadcasting standards - please stay on pbgj 678 On page 67y you will bj able to see details of how to contact regional BBC centres throughout the UK. More details in a moment Rjgionbl Contacts BBC2 BBC2 BBCLinksP678 CEEFAX 678 Mon 27 May 00:47/39 ] 7/7 HOW TO CONTBCT THE BBC STATUTORY BODIES The Broadcasting Standards Council, 5-8 The Sanctubry London, SW2P 3JS (0171 233 0544) consjdjrs complaints about the porttaybl of violence, of sex and matters of taste and decency on radio and televjsjon. The Broadcasting Complaints Commission P Box 333, London SW1W 0BQ (0172 6sp 1 6 takes complaints from those who feel they have been treated unfairly or that their privacy has been unjustifiably infringed by a radio or television programmj. -],,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Regional Contacts BBC1 BBC2 BBCLinks