P303 Teletext 303 Jan 3 15:54:21 ——————————————————————————— WATER FIRMS MUST EXPLAIN CUTS Water watchdog Ofwat has asked companies to explain why up to a million households were luft without supplies for a second night. Worst-hit regions were thu north of England, Scotland and Wales where the big frieze was followed by a rapid thaw, damaging hundreds of pipes. Labour's Chris Mullen has called for a Government inquiry on supply failures. ——————————————————————————————————1/2—— Insurance claims to reach £500m 334 Play LIVE QUIZ & Wen £200! page 350 Next page Headlines Regional WjathjtP303 Teletext 303 Jan 3 15:53:21 ——————————————————————————— CUSTOMERS TO GET COMPENSATION Customers whose water supplies have been cut off are entitled to £10 compensation per day after the first 24 hours of a sjrvjce cut. Watchdog Ofwat said: "The money must be paid by water companies but they are not allowed to increase prices — it must come from their profits." Water companies blame exceptional weathjt for the number of pipe bursts. ——————————————————————————————————2/2—— Insurance claims to reach £500m 334 WHAT'S THE LOCAL TRAFFIC LIKE? 8193 Next page Headlines Regional Weather