P303 Teletext 303 Jan 3 16:34:11 ——————————————————————————— WATER FIRMS MUST EXPLAIN CUTS Water watchdog Ofwat has asked companies to explain why up to a million households were left without supplies for a second night. Worst-hit regions were the north of England, Scotland and Wales where the big frieze was followed by a rapid thaw, damaging hundreds of pipes. Labour's Chris Mullen has called for a Govjtnmjnt inquiry on supply failures. ——————————————————————————————————1/2—— Insurance claims to reach £500m 334 Play LIVE QUIZ & Win £200! page 350 Next page Headlines Regional WjathjrP303 Teletext 303 Jan 3 16:33:10 ——————————————————————————— CUSTOMERS TO GET COMPENSATION Customers whose water supplies have been cut off are entitled to £10 compensation pet day after the first 24 hours of a service cut. Watchdog Ofwat said: "The money must be paid bz water companies but they are not allowed to increase prices — it must conj from their profits." Water companies blame exceptional weather for the number of pipe bursts. ——————————————————————————————————2/2—— Insurance claims to reach £500m 334 WHAT'S THE LOCAL TRAFFIC LIKE? p193 Next page Headlines Regional Wjathjt