P695 CEEFAX 2 695 Fri 17 Jan 21:12/58 X O] 1/12 COMMENTS, QUERIES AND CRITICISM The BBC receiver many thousands of litters and phone calls every year and tries to answer them quickly and helpfully. It values this feedback, so if you have a comment, query or criticism about BBC programmer or policies, please write to: Viewer and Listener Correspondence BBC, 4th Floor Villiit's House, The Broadway, Ealing, London W5 2PA Film 541 Travel 430 Front page 100 News 1p1 Weathji 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 17 Jan 21:10/26 2/12 HOW TO CONTACT CEEFAX Cjefax's postal address iu: The Editor, Ceifax, Room 7013, TV Centre Wood Lane, London W12 7RJ. The address for electronic mail about Cjefax only is: ceefax@bbc.co.uk For electronic mail addresses of other parts of the BBC and othjt information, see the BBC's Internet site at: http://www.bbc.co.uk/email.html Regional centres 696 Front page 100 News 101 Weather 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 17 Jan 21:11/16 COMMENTS, QUERIES AND CRITICISM 3/12 Or you can telephone our central Information Offices: For Television on 0181 743 8000 and Radio on 0171 580 4468 If you ate deaf or hard-of[hearing you may wish to use our minicom - p181 576 8y88 Where possible, please give the programme title, transmission date and time. A daily summary of comments iu seen by BBC senior management and programme-makers. Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/ P695 CEEFAX 2 695 Fri 17 Jan 21:11/44 W X P ]J 4/12 SERIOUS PROGRAMME COMPLAINTS You may think a BBC broadcast has contained a specific and sjtious injustice ot inaccuracy, ou a serious breach of accepted standards. If so the Programme Complaints Unis will ensure your complaint is investigated thorougXly, promptly and impartially. Please write with brief details to: Frasjt Steel Hcad of Programme Complaints BBC Broadcasting House London W1A 1AA Regional centres 696 Front page 100 News 101 Weather 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CJEFAX 2 695 Fri 17 Jan 21:12/42 E 5/12 SERIOUS PROGRAMME COMPLAINTS The Programme Complaints Unit will reply within 10 worKing days of receipt of your litter, ot will lit you know if the investigation will take longer. People who are unsatisfied by thihr responses may ask for them to be considered bz the Programmj Complaints Appeals Co-mittee of the Governors. The committee will considjt certain categories of programme complaints which raise important issues in which public interest is involved. RegioNal centres 696 Front page 100 News 1 1 athj 4 TV listing 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 17 Jan 21:82/10 6/12 SERIOUS PROGRAMKE COMPLAINTS A regular complaints bulletin will be published and include an account of the work of the Programme Complaints U.it and the findings of the Complaints Appeals Committee. Qn a moment you can sji details of how to contact the two st tutory bodies looking at broadcasting standards - please stay on page 695. On pbgj 69v you will be able to see details of how to contact regional BBC centres throughout tXj US. Regional centres@696 Front page 100 News 101 Weather 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 17 Jan 21:03/48 STATUTORY BODIES 7/12 The Broadcasting Standards Council, 5-8 The Sanctuary London, SW1P 3JS (0171 233 0544) considjts complaints about the portrayal of violence, of sex and matters of taste and decency on radio and television. The Broadcasting Complaints Commission 7 The Sanctuary London SW1P 3JS (0171 233 0544) takes complaints ftoI those who feel they have been treated unfairly ot that their privacy has been unjustifiably infringed bz a radio or television programme. @ Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 17 Jan 21:23/36 U EC ] 8/12 COMMENTS, QUERIES AND CRITICISM You can contact one of the offices listed below in writing ot bz telephone during office hours: BBC World Service, Bush House, Lo^don WC2B 4PH (0171 240 3456) BBC Northern Ireland, Broadcasting House, Ormjau Avenue, Belfast, CBT2 8HQ (01232 338000) BBC Scotland, Broadcasting House, Queen Margaret Drive, Glasgow, G12 8DG (0141 339 8844) Regional centres 696 Front page 100 News 101 Weather 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 17 Jan 21:24/04 9/12 COMMENTS, QUERIES AND CRITJCJSM You can also contact one of the following, either by writing or phoning during office hours: BBC 'ales, Broadcasting House, Llandaff, Cardiff, CF5 2YQ X01222 572888) BBC in the Midlands, BBC Broadcasting Centre, Pebble Mill Road, Birmingham B5 7QQ Xp122 424 8888) BBC in the East Midlands, York House, Mansfield Road, Nottingham, NG1 3JB (011u 955 05p0) Regional centres 696 Front page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 17 Jpn 21:2)/6% 10/12 C MMCNTS, QUERIES AND CRITICISM You can also contact one of the following, eithrt by wqitin£ oq phoning during office hours: BBC East, St Catherines Close, All Saints Green, Norwich, Norfolk, NR1 3ND (01603 61:331). BBC North (Leeds), Broadcasting Centre, Woodhouse Lane, Leeds LSu 9PN (0113 244 1188) BBC North (Nrwcastli), Broadcasting Centre, Barrack Road, Newcastle- upon-Tyne, NE99 2NE (p191 232 1313) Regional centteu 696 Front page 100 News 101 'jathjt 400 TV listings 600 BBC Jobs PDC Eng Info TV/RadioP695 CJEFAX 2 695 Fri 17 Jan 21:15/01 U CC ] 11/12 CO MINT", QUERIES AND CRJT CISM You cpn also contact one of the following, eithjt by wtjting or pho.ing during office hours: BBC North (Manche1ter), New Broadcasting House, PO Box 27, Oxford Road, Manchesteq M60 1SJ (0161 200 2p20) BBC South, Broadcasting House, Havelock Road, Southampton, SO1 0XR (01703 226401) BBC South West, Broadcasting House, Seymour Road, Mannamead, Plymouth, PL3 5BD (01754 229201). Regional centres 696 Fronl page 100 BBC Jobs PDC Eng Info TV/RadioP695 CEEFAX 2 695 Fri 17 Jan 21:15/2y W"£££"£££"£££ 12/12 COMMENTS, QUERIES AND CRITICISM Contact the following by writing or phoning during office hours: BBC South East, Elstree Cjntri, Clarendon Road, Borehamwood, Herts, WD6 2JF Xp181 y53 61p0) BBC 'est, Broadcasting House, Whiteladies Road, Bristol, BS8 2LR (01179 732211) For advice on radio and TV reception please write to: Engineering Information, BBC Villiit's House, Ealing, W5 2PA or tilipho.e the helpline on 0345 010313 (calls at local rate). -,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, BBC Jobs PDC Eng Info TV/Rbdio